OpenGov Status

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 2026 - 23:30 PDT

Scheduled - Our Engineering Team will be performing a migration of database infrastructure during this time. During this time, the system will not be accessible.
Apr 29, 2026 23:30 - Apr 30, 2026 04:30 PDT

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Planning Operational

Reporting & Transparency Operational

Financials Operational

Procurement Operational

Tax & Revenue (formerly iGovServices) Under Maintenance

Permitting & Licensing Operational

Asset Management (formerly Cartegraph) Operational

Open Data Operational

Community Feedback (formerly Open Town Hall) Operational

OpenGov Help Center Operational

Platform Operational

FTP Operational

Integration Services Operational

OpenGov Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 30, 2026

No incidents reported today.

Apr 29, 2026

Unresolved incident: Tax & Revenue | Scheduled Maintenance.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

Intermittent Site Slowness/ Intermittent Outages

Resolved - This incident has been resolved.
Apr 24, 16:12 PDT

Monitoring - Azure services are continuing to recover, and overall site performance has improved significantly. Some users may still experience intermittent slowness as remaining servers come back online. We are actively monitoring the situation and will provide updates until full service restoration is confirmed.
Apr 24, 11:36 PDT

Update - We are continuing to work on a fix for this issue.
Apr 24, 10:32 PDT

Identified - We’ve identified that the site slowness & intermittent outages are related to the Microsoft Azure outage. Our team is actively working with Microsoft to minimize impact while services are being restored. We’ll continue to share updates as we have them.
Apr 24, 09:46 PDT

Investigating - We are currently investigating this issue.
Apr 24, 06:44 PDT

Procurement & Contract Management | Vendor Response Export Not Being Delivered

Resolved - This incident has been resolved.
Apr 24, 13:18 PDT

Update - We are continuing to investigate this issue.
Apr 22, 08:20 PDT

Update - We are continuing to investigate this issue.
Apr 21, 13:47 PDT

Investigating - We are currently investigating this issue.
Apr 21, 13:40 PDT

Apr 23, 2026

No incidents reported.

Apr 22, 2026

Apr 21, 2026

Permitting & Licensing Search Latency

Resolved - This incident has been resolved.
Apr 21, 13:47 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 21, 10:44 PDT

Investigating - We are currently investigating this issue.
Apr 21, 10:24 PDT

Apr 20, 2026

Permitting & Licensing Search Latency

Resolved - This incident has been resolved.
Apr 20, 12:06 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 09:23 PDT

Investigating - We are aware of increased latency impacting search performance. Our engineering team is actively working to identify the cause and implement a fix.

We will continue to provide updates as we make progress and appreciate your patience.
Apr 20, 09:00 PDT

Apr 19, 2026

Financial Management | Windows Upgrade & Maintenance

Completed - The scheduled maintenance has been completed.
Apr 19, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:30 PDT

Scheduled - Our Engineering team will be performing back-end server upgrades starting Saturday, April 18th, 2026 at 12:30 AM PST until Sunday, April 19th, 2026 at 11:30 PM PST. Customer instances may be inaccessible intermittently during this time. As the database servers upgrade will be done in segments, we are placing awareness for all customers.
Apr 16, 15:21 PDT

Apr 18, 2026

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.