Tax & Revenue | Manual Cashier Payments Routing to WEB Balance Session Instead of Selected Session
Update - Our engineering team has prepared a fix and is targeting a release for today at 11:30 AM PST.

During that window you may experience a brief service disruption. We recommend pausing cashiering activity around that time and resuming once the release is confirmed complete.
Jul 31, 2026 - 10:42 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 31, 2026 - 10:30 PDT
Investigating - We are currently investigating this issue.
Jul 31, 2026 - 09:14 PDT

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Uptime over the past 90 days. View historical uptime.
Budgeting & Performance Operational
Reporting & Transparency Operational
Financials Operational
Procurement Operational
Tax & Revenue (formerly iGovServices) Partial Outage
Permitting & Licensing Operational
Asset Management (formerly Cartegraph) Operational
Open Data Operational
Community Feedback (formerly Open Town Hall) Operational
OpenGov Help Center Operational
Platform Operational
FTP Operational
Integration Services Operational
OpenGov Platform Operational
Utility Billing Operational
90 days ago
100.0 % uptime
Today
Government App Builder Operational
90 days ago
99.87 % uptime
Today
#311 Operational
90 days ago
99.87 % uptime
Today
Government App Builder Operational
90 days ago
99.87 % uptime
Today
Grants Management Operational
90 days ago
99.87 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Financials Scheduled Release Maintenance Aug 2, 2026 21:00 - Aug 3, 2026 02:00 PDT

We will be performing scheduled maintenance to support an upcoming Financials release on Sunday, August 2, 2026, from 9:00 PM to 2:00 AM PST.

During this maintenance window, users will experience interruptions and degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Posted on Jul 29, 2026 - 05:00 PDT

System Maintenance Aug 9, 2026 09:30-12:30 PDT

The system will be undergoing maintenance at this time. We do not expect downtime, although users may experience system slowness.
Posted on Jul 31, 2026 - 10:51 PDT

Jul 31, 2026

Unresolved incident: Tax & Revenue | Manual Cashier Payments Routing to WEB Balance Session Instead of Selected Session.

Jul 30, 2026

Tax and Revenue - System Maintenance
Completed - The scheduled maintenance has been completed.
Jul 30, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 20:00 PDT
Scheduled - The Tax and Revenue system will be undergoing system maintenance during this time. Product Release notes will be available on our Knowledge Center.
Jul 30, 05:33 PDT

Jul 29, 2026

No incidents reported.

Jul 28, 2026

Reporting & Transparency I Users are unable to download data via data manager
Resolved - This incident has been resolved.
Jul 28, 09:01 PDT
Update - We are continuing to investigate this issue.
Jul 28, 07:45 PDT
Investigating - We are currently investigating this issue.
Jul 28, 07:44 PDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

Scheduled Maintenance!
Completed - The scheduled maintenance has been completed.
Jul 26, 02:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 22:30 PDT
Scheduled - The OpenGov Engineering team will working to migrate back-end system traffic during this time (Saturday 930 pm PST until Sunday 130 am PST). Our products will be inaccessible during this maintenance window. If after the completion of the changes, you experience trouble please reach out to the Technical Support Team.
Jul 21, 05:22 PDT

Jul 25, 2026

Financials | Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
Jul 25, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 00:30 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Financials release on Saturday, July 25, 2026, from 12:30 AM to 5:30 AM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Jul 23, 09:02 PDT

Jul 24, 2026

Enterprise Asset Management  | Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
Jul 24, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 18:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Enterprise Asset Management release that will start rolling out on Friday, July 24, 2026, at 6:00:00 PM Pacific Daylight Time.

The downtime is estimated to be 15 minutes.
Jul 15, 10:12 PDT

Jul 23, 2026

Tax & Revenue | Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 21:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Thursday, July 23, 2026, from 9:00 PM to 11:00 PM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Jul 23, 06:20 PDT
Procurement & Contract Management l Unable to Submit Responses Despite All Required Fields Completed
Resolved - This incident has been resolved.
Jul 23, 07:11 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 23, 05:49 PDT
Investigating - We are currently investigating this issue.
Jul 23, 05:01 PDT

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

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