Tax & Revenue | Interest Calculating Incorrectly
Update - A release is planned for Thursday, May 7th, 2026 at 9:00 PM-11:00 PM PST that includes code changes to address the Penalties & Interest calculations. Following the release data remediation will be completed to revert the most recent Penalties & Interest run. Once complete, we will notify you to re-run your Penalties & Interest process, which should correct any affected charges.
May 07, 2026 - 06:42 PDT
Identified - A hotfix is currently being worked on to resolve the Penalties & Interest calculation. We are also running a data remediation to revert the most recent Penalties & Interest run. Once complete, we will notify you to re-run your Penalties & Interest process, which should correct any affected charges. Further updates to follow.
May 06, 2026 - 08:42 PDT
Investigating - We are currently investigating this issue.
May 05, 2026 - 11:19 PDT
Permitting & Licensing: Site Latency
Monitoring - A fix has been implemented and we are monitoring the results.
May 04, 2026 - 10:22 PDT
Investigating - Our team is currently aware of interminett slower then normal site speeds.
May 04, 2026 - 08:24 PDT

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Scheduled Maintenance

Tax & Revenue | Scheduled Release Maintenance May 7, 2026 21:00-23:00 PDT

We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Thursday, May 7, 2026, from 9:00 PM to 11:00 PM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Posted on May 07, 2026 - 06:39 PDT
May 7, 2026

Unresolved incident: Tax & Revenue | Interest Calculating Incorrectly.

May 6, 2026
May 5, 2026
Tax & Revenue | HotFix Release
Completed - The scheduled maintenance has been completed.
May 5, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 16:00 PDT
Scheduled - We will be performing a hotfix release on the Tax & Revenue suite from Tuesday, April 5th, 2026, 4:00 PM PST to Tuesday, April 5th, 2026, 5:00 PM PST. During this maintenance period there may be degraded performance and brief interruptions.
May 5, 15:02 PDT
May 4, 2026
Automation Email Service Degradation - Emails Not Being Sent
Resolved - This incident has been resolved.
May 4, 11:52 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 11:51 PDT
Identified - The issue has been identified and a fix is being implemented.
May 4, 10:06 PDT
Investigating - We are currently investigating this issue.
May 4, 09:42 PDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Tax & Revenue | Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 30, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 23:30 PDT
Scheduled - Our Engineering Team will be performing a migration of database infrastructure during this time. During this time, the system will not be accessible.
Apr 29, 13:40 PDT
Apr 29, 2026
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Intermittent Site Slowness/ Intermittent Outages
Resolved - This incident has been resolved.
Apr 24, 16:12 PDT
Monitoring - Azure services are continuing to recover, and overall site performance has improved significantly. Some users may still experience intermittent slowness as remaining servers come back online. We are actively monitoring the situation and will provide updates until full service restoration is confirmed.
Apr 24, 11:36 PDT
Update - We are continuing to work on a fix for this issue.
Apr 24, 10:32 PDT
Identified - We’ve identified that the site slowness & intermittent outages are related to the Microsoft Azure outage. Our team is actively working with Microsoft to minimize impact while services are being restored. We’ll continue to share updates as we have them.
Apr 24, 09:46 PDT
Investigating - We are currently investigating this issue.
Apr 24, 06:44 PDT
Procurement & Contract Management | Vendor Response Export Not Being Delivered
Resolved - This incident has been resolved.
Apr 24, 13:18 PDT
Update - We are continuing to investigate this issue.
Apr 22, 08:20 PDT
Update - We are continuing to investigate this issue.
Apr 21, 13:47 PDT
Investigating - We are currently investigating this issue.
Apr 21, 13:40 PDT
Apr 23, 2026

No incidents reported.

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