All Systems Operational

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Planning Operational
Reporting & Transparency Operational
Financials Operational
Procurement Operational
Tax & Revenue (formerly iGovServices) Operational
Permitting & Licensing Operational
Asset Management (formerly Cartegraph) Operational
Open Data Operational
Community Feedback (formerly Open Town Hall) Operational
OpenGov Help Center Operational
Platform Operational
FTP Operational
Integration Services Operational
OpenGov Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Windows Upgrade & Maintenance Mar 14, 2026 00:30-14:30 PDT

During this time, our Engineering team will be performing back-end server upgrades. Customer instances may be inaccessible for a 3 hour period. As the database servers upgrade will be done in segments, we are placing awareness for all customers.
Posted on Mar 13, 2026 - 11:02 PDT

Financials Scheduled Release Maintenance Mar 15, 2026 19:00 - Mar 16, 2026 00:00 PDT

We will be performing scheduled maintenance to support an upcoming Financials release on Sunday, March 15, 2026, from 6:00 PM to 1:00 AM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Posted on Mar 11, 2026 - 07:11 PDT

Tax & Revenue Database Maintenance Mar 16, 2026 21:00 - Mar 17, 2026 00:00 PDT

Our Engineering Team will be performing a migration of database infrastructure during this time. During this time, the system will not be accessible.
Posted on Mar 10, 2026 - 05:18 PDT
Mar 13, 2026
Reporting & Transparency: Three Column section layout formats incorrectly
Resolved - This incident has been resolved.
Mar 13, 18:27 PDT
Update - We are continuing to monitor for any further issues.
Mar 13, 18:21 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 18:21 PDT
Identified - The issue has been identified and a fix is being implemented.
Mar 13, 16:35 PDT
Investigating - We are currently investigating this issue.
Mar 13, 13:49 PDT
Attention: Procurement & Contract Management Customers
Resolved - This incident has been resolved.
Mar 13, 04:50 PDT
Update - All backfilling activities have been successfully completed, and all services are operating normally. Everything is functioning as expected, and the system is fully stable.

We will now mark this incident as resolved on the status page.
Mar 13, 04:50 PDT
Monitoring - We have resolved the issue, and the reporting backfill process is currently in progress. We expect the reporting backfill to complete within the next two hours. All other component backfilling has already been successfully completed.
We will share the next update once the reporting backfill is fully completed.
Mar 13, 02:49 PDT
Update - Our engineering team is actively working to resolve the issue and restore full functionality as quickly as possible. We are making steady progress and will continue to monitor the situation closely.
Mar 12, 23:10 PDT
Investigating - Please be aware the system is currently experiencing a Data Processing Service Degradation:

Current Status: We have identified the root cause and are working on a resolution.

Impact:
Public API: Users created after 5:58 AM CST today may experience authentication failures when accessing Procurement & Contract Management APIs
Pavilion: Contract updates are not processing
Reporting: Insights dashboards & Dataset APIs are displaying data from before 7:58 AM PT and are not updating with new information

Not Affected:
Existing users (created before 7:58 AM PT) can access Public APIs normally

Next Steps: Our engineering team is applying a database patch between 9 pm and 12 am to restore the affected services. During this time, the system will not be accessible.
Mar 12, 12:04 PDT
Mar 12, 2026
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026
Old Contracts Landing Page export columns misalignment
Resolved - This incident has been resolved.
Mar 9, 06:00 PDT
Identified - The issue has been identified and a fix is being implemented.
Feb 27, 04:30 PST
Update - We are continuing to investigate this issue.
Feb 26, 08:35 PST
Investigating - We are currently investigating this issue.
Feb 26, 08:34 PST
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026
Security warning in Microsoft Edge for Attachments
Resolved - This incident has been resolved.
Mar 4, 15:31 PST
Identified - Some users on Microsoft Edge are seeing attachments flagged as security risks. This is a false positive from Microsoft. Our Engineering team has contacted Microsoft and is working with them to remove the false positive.

In the meantime:

Use a different browser (Chrome, Firefox, Safari), or
In Edge, click “More information” and proceed past the warning.
Mar 4, 06:24 PST
Mar 3, 2026
Community Feedback - Cloudflare blocking image uploads
Resolved - This incident has been resolved.
Mar 3, 12:01 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 10:14 PST
Investigating - We are currently investigating this issue.
Mar 2, 09:55 PST
Mar 2, 2026
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
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