Intermittent Site Slowness/ Intermittent Outages
Monitoring - Azure services are continuing to recover, and overall site performance has improved significantly. Some users may still experience intermittent slowness as remaining servers come back online. We are actively monitoring the situation and will provide updates until full service restoration is confirmed.
Apr 24, 2026 - 11:36 PDT
Update - We are continuing to work on a fix for this issue.
Apr 24, 2026 - 10:32 PDT
Identified - We’ve identified that the site slowness & intermittent outages are related to the Microsoft Azure outage. Our team is actively working with Microsoft to minimize impact while services are being restored. We’ll continue to share updates as we have them.
Apr 24, 2026 - 09:46 PDT
Investigating - We are currently investigating this issue.
Apr 24, 2026 - 06:44 PDT
Procurement & Contract Management | Vendor Response Export Not Being Delivered
Update - We are continuing to investigate this issue.
Apr 22, 2026 - 08:20 PDT
Update - We are continuing to investigate this issue.
Apr 21, 2026 - 13:47 PDT
Investigating - We are currently investigating this issue.
Apr 21, 2026 - 13:40 PDT

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Planning Operational
Reporting & Transparency Operational
Financials Operational
Procurement Degraded Performance
Tax & Revenue (formerly iGovServices) Operational
Permitting & Licensing Degraded Performance
Asset Management (formerly Cartegraph) Operational
Open Data Operational
Community Feedback (formerly Open Town Hall) Operational
OpenGov Help Center Operational
Platform Operational
FTP Operational
Integration Services Operational
OpenGov Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 24, 2026

Unresolved incident: Intermittent Site Slowness/ Intermittent Outages.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

Unresolved incident: Procurement & Contract Management | Vendor Response Export Not Being Delivered.

Apr 21, 2026
Permitting & Licensing Search Latency
Resolved - This incident has been resolved.
Apr 21, 13:47 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 21, 10:44 PDT
Investigating - We are currently investigating this issue.
Apr 21, 10:24 PDT
Apr 20, 2026
Permitting & Licensing Search Latency
Resolved - This incident has been resolved.
Apr 20, 12:06 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 09:23 PDT
Investigating - We are aware of increased latency impacting search performance. Our engineering team is actively working to identify the cause and implement a fix.

We will continue to provide updates as we make progress and appreciate your patience.
Apr 20, 09:00 PDT
Apr 19, 2026
Financial Management | Windows Upgrade & Maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:30 PDT
Scheduled - Our Engineering team will be performing back-end server upgrades starting Saturday, April 18th, 2026 at 12:30 AM PST until Sunday, April 19th, 2026 at 11:30 PM PST. Customer instances may be inaccessible intermittently during this time. As the database servers upgrade will be done in segments, we are placing awareness for all customers.
Apr 16, 15:21 PDT
Apr 18, 2026
Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Performance Degradation - Including "Pay Now" button not available.
Resolved - This incident has been resolved.
Apr 15, 15:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 08:23 PDT
Update - We are continuing to investigate this issue.
Apr 15, 07:31 PDT
Investigating - We are currently investigating system performance situation that may be impacting multiple areas of the platform.

Users may experience issues such as:

Site-wide slowness
Slow search performance
Inspection types not loading
Inspection maps not loading
"Pay Now" button appearing greyed out

Please note that this is not a complete list, and other functionality may also be affected. We are actively working to identify and resolve the issue.
Apr 15, 06:05 PDT
Apr 14, 2026

No incidents reported.

Apr 13, 2026
Enterprise Asset Management is Experiencing Login Issues
Resolved - This incident has been resolved.
Apr 13, 13:45 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 13:32 PDT
Investigating - We are currently investigating this issue.
Apr 13, 12:27 PDT
Apr 12, 2026
System Maintenance & Updates
Completed - The scheduled maintenance has been completed.
Apr 12, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 08:00 PDT
Scheduled - The Tax & Revenue system will be undergoing routine maintenance during this time. Please visit the Help Center for any related Release Notes.
Apr 10, 05:32 PDT
Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

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