OpenGov Status

Procurement & Contract Management | Vendor Response Export Not Being Delivered

Update - We are continuing to investigate this issue.
Apr 22, 2026 - 08:20 PDT

Update - We are continuing to investigate this issue.
Apr 21, 2026 - 13:47 PDT

Investigating - We are currently investigating this issue.
Apr 21, 2026 - 13:40 PDT

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Planning Operational

Reporting & Transparency Operational

Financials Operational

Procurement Degraded Performance

Tax & Revenue (formerly iGovServices) Operational

Permitting & Licensing Operational

Asset Management (formerly Cartegraph) Operational

Open Data Operational

Community Feedback (formerly Open Town Hall) Operational

OpenGov Help Center Operational

Platform Operational

FTP Operational

Integration Services Operational

OpenGov Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 23, 2026

No incidents reported today.

Apr 22, 2026

Unresolved incident: Procurement & Contract Management | Vendor Response Export Not Being Delivered.

Apr 21, 2026

Permitting & Licensing Search Latency

Resolved - This incident has been resolved.
Apr 21, 13:47 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 21, 10:44 PDT

Investigating - We are currently investigating this issue.
Apr 21, 10:24 PDT

Apr 20, 2026

Permitting & Licensing Search Latency

Resolved - This incident has been resolved.
Apr 20, 12:06 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 20, 09:23 PDT

Investigating - We are aware of increased latency impacting search performance. Our engineering team is actively working to identify the cause and implement a fix.

We will continue to provide updates as we make progress and appreciate your patience.
Apr 20, 09:00 PDT

Apr 19, 2026

Financial Management | Windows Upgrade & Maintenance

Completed - The scheduled maintenance has been completed.
Apr 19, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:30 PDT

Scheduled - Our Engineering team will be performing back-end server upgrades starting Saturday, April 18th, 2026 at 12:30 AM PST until Sunday, April 19th, 2026 at 11:30 PM PST. Customer instances may be inaccessible intermittently during this time. As the database servers upgrade will be done in segments, we are placing awareness for all customers.
Apr 16, 15:21 PDT

Apr 18, 2026

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

Performance Degradation - Including "Pay Now" button not available.

Resolved - This incident has been resolved.
Apr 15, 15:22 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 08:23 PDT

Update - We are continuing to investigate this issue.
Apr 15, 07:31 PDT

Investigating - We are currently investigating system performance situation that may be impacting multiple areas of the platform.

Users may experience issues such as:

Site-wide slowness
Slow search performance
Inspection types not loading
Inspection maps not loading
"Pay Now" button appearing greyed out

Please note that this is not a complete list, and other functionality may also be affected. We are actively working to identify and resolve the issue.
Apr 15, 06:05 PDT

Apr 14, 2026

No incidents reported.

Apr 13, 2026

Enterprise Asset Management is Experiencing Login Issues

Resolved - This incident has been resolved.
Apr 13, 13:45 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 13:32 PDT

Investigating - We are currently investigating this issue.
Apr 13, 12:27 PDT

Apr 12, 2026

System Maintenance & Updates

Completed - The scheduled maintenance has been completed.
Apr 12, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 08:00 PDT

Scheduled - The Tax & Revenue system will be undergoing routine maintenance during this time. Please visit the Help Center for any related Release Notes.
Apr 10, 05:32 PDT

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.