Tax & Revenue | Interest Calculating Incorrectly
Update - A release is planned for Thursday, May 7th, 2026 at 9:00 PM-11:00 PM PST that includes code changes to address the Penalties & Interest calculations. Following the release data remediation will be completed to revert the most recent Penalties & Interest run. Once complete, we will notify you to re-run your Penalties & Interest process, which should correct any affected charges.
May 07, 2026 - 06:42 PDT
Identified - A hotfix is currently being worked on to resolve the Penalties & Interest calculation. We are also running a data remediation to revert the most recent Penalties & Interest run. Once complete, we will notify you to re-run your Penalties & Interest process, which should correct any affected charges. Further updates to follow.
May 06, 2026 - 08:42 PDT
Investigating - We are currently investigating this issue.
May 05, 2026 - 11:19 PDT
Permitting & Licensing: Site Latency
Monitoring - A fix has been implemented and we are monitoring the results.
May 04, 2026 - 10:22 PDT
Investigating - Our team is currently aware of interminett slower then normal site speeds.
May 04, 2026 - 08:24 PDT

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 9, 2026

No incidents reported today.

May 8, 2026

No incidents reported.

May 7, 2026
Tax & Revenue | Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
May 7, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 21:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Thursday, May 7, 2026, from 9:00 PM to 11:00 PM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
May 7, 06:39 PDT
May 6, 2026
May 5, 2026
Tax & Revenue | HotFix Release
Completed - The scheduled maintenance has been completed.
May 5, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 16:00 PDT
Scheduled - We will be performing a hotfix release on the Tax & Revenue suite from Tuesday, April 5th, 2026, 4:00 PM PST to Tuesday, April 5th, 2026, 5:00 PM PST. During this maintenance period there may be degraded performance and brief interruptions.
May 5, 15:02 PDT
May 4, 2026
Automation Email Service Degradation - Emails Not Being Sent
Resolved - This incident has been resolved.
May 4, 11:52 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 11:51 PDT
Identified - The issue has been identified and a fix is being implemented.
May 4, 10:06 PDT
Investigating - We are currently investigating this issue.
May 4, 09:42 PDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Tax & Revenue | Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 30, 04:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 23:30 PDT
Scheduled - Our Engineering Team will be performing a migration of database infrastructure during this time. During this time, the system will not be accessible.
Apr 29, 13:40 PDT
Apr 29, 2026
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

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