Procurement & Contract Management l Uploaded Images Not Rendering in Document Exports
Investigating - Images uploaded to OpenGov Procurement documents display correctly in the application but not included when exporting to PDF or Word formats. We are investigating.
Sep 08, 2026 - 08:30 PDT

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Uptime over the past 90 days. View historical uptime.
Budgeting & Performance Operational
Reporting & Transparency Operational
Financials Operational
Procurement Partial Outage
Tax & Revenue (formerly iGovServices) Operational
Permitting & Licensing Operational
Asset Management (formerly Cartegraph) Operational
Open Data Operational
Community Feedback (formerly Open Town Hall) Operational
OpenGov Help Center Operational
Platform Operational
FTP Operational
Integration Services Operational
OpenGov Platform Operational
Utility Billing Operational
90 days ago
99.95 % uptime
Today
Government App Builder Operational
90 days ago
100.0 % uptime
Today
#311 Operational
90 days ago
100.0 % uptime
Today
Government App Builder Operational
90 days ago
100.0 % uptime
Today
Grants Management Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Enterprise Asset Management | Reporting Server Maintenance Sep 10, 2026 00:00-01:00 PDT

We will be performing maintenance on our Enterprise Asset Management Reporting Service on Thursday, September 10, 2026, at 12:00:00 AM Pacific Daylight Time.

The downtime is estimated to be 30 minutes.
Posted on Sep 03, 2026 - 06:16 PDT

Tax & Revenue System Updates/Maintenance Sep 10, 2026 21:00-23:30 PDT

The system will be undergoing updates for planned feature releases. We encourage all customers to visit the Help Center and subscribe to our Product Release Notes to be kept informed of changes. Thank you.
Posted on Sep 08, 2026 - 05:32 PDT

Financials System Maintenance Sep 13, 2026 18:30-23:30 PDT

The OpenGov Financials Management System will be undergoing system maintenance during this time.
Posted on Sep 08, 2026 - 07:09 PDT

Sep 8, 2026

Unresolved incident: Procurement & Contract Management l Uploaded Images Not Rendering in Document Exports.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Government App Builder - Scheduled Maintence
Completed - The scheduled maintenance has been completed.
Sep 6, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 10:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Government App Builder release that will start rolling out on Sunday, September 7, 2026, at 10:00:00 AM Pacific Daylight Time up until 7:00:00PM Pacific Daylight Time.

The downtime is estimated to be 6-8 hours.
Sep 4, 09:31 PDT

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Enterprise Asset Management | Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 18:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Enterprise Asset Management release that will start rolling out on Friday, September 4, 2026, at 6:00:00 PM Pacific Daylight Time.

The downtime is estimated to be 15 minutes.
Aug 23, 16:04 PDT

Sep 3, 2026

Tax & Revenue Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Thursday, September 3, 2026, from 9:00 PM to 11:00 PM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Sep 2, 05:13 PDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

Tax & Revenue Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 21:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Monday, August 31, 2026, from 9:00 PM to 10:00 PM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Aug 31, 05:00 PDT
Financials Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 18:30 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Financials release on Sunday, August 30, 2026, from 8:30 PM to 2:00 AM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Aug 21, 05:00 PDT

Aug 30, 2026

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Tax & Revenue Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
Aug 28, 03:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 00:30 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Friday, August 28, 2026, from 12:30 AM to 3:30 AM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Aug 27, 08:14 PDT

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Stories - PDF exports are failing for individual stories
Resolved - This incident has been resolved.
Aug 26, 09:04 PDT
Investigating - We are currently investigating this issue.
Aug 26, 08:20 PDT
Procurement & Contract Management l Completed DocuSign PowerForms Not Syncing Back to Portal
Resolved - This incident has been resolved. Vendors submitting responses via DocuSign PowerForms should no longer experience syncing issues.

Going forward, customers need to create a new Connection in their DocuSign account per this article:

https://opengov.my.site.com/support/s/article/ebfdc36e-8f30-4faf-8c9e-fa2205c4e015
Aug 26, 07:40 PDT
Investigating - We are currently investigating this situation. Vendors can successfully complete DocuSign PowerForms, however the automation to assign the completed form back to the vendor response is currently failing. In the meantime, vendors can download their completed PowerForm directly from DocuSign and manually upload it to their response to proceed with submission.
Aug 20, 08:31 PDT

Aug 25, 2026

Enterprise Asset Management | Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 23:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 18:00 PDT
Scheduled - We will be performing maintenance on Enterprise Asset Management starting on Tuesday, August 25, 2026, at 6:00:00 PM Pacific Daylight Time.

The downtime is estimated to be 15 minutes.
Aug 25, 16:01 PDT
Tax & Revenue Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Thursday, August 27, 2026, from 9:00 PM to 11:00 PM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Aug 25, 05:45 PDT
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