OpenGov Status

Financial Management | Windows Upgrade & Maintenance

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 2026 - 00:30 PDT

Scheduled - Our Engineering team will be performing back-end server upgrades starting Saturday, April 18th, 2026 at 12:30 AM PST until Sunday, April 19th, 2026 at 11:30 PM PST. Customer instances may be inaccessible intermittently during this time. As the database servers upgrade will be done in segments, we are placing awareness for all customers.
Apr 18, 2026 00:30 - Apr 19, 2026 23:30 PDT

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Planning Operational

Reporting & Transparency Operational

Financials Under Maintenance

Procurement Operational

Tax & Revenue (formerly iGovServices) Operational

Permitting & Licensing Operational

Asset Management (formerly Cartegraph) Operational

Open Data Operational

Community Feedback (formerly Open Town Hall) Operational

OpenGov Help Center Operational

Platform Operational

FTP Operational

Integration Services Operational

OpenGov Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 18, 2026

Unresolved incident: Financial Management | Windows Upgrade & Maintenance.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

Performance Degradation - Including "Pay Now" button not available.

Resolved - This incident has been resolved.
Apr 15, 15:22 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 08:23 PDT

Update - We are continuing to investigate this issue.
Apr 15, 07:31 PDT

Investigating - We are currently investigating system performance situation that may be impacting multiple areas of the platform.

Users may experience issues such as:

Site-wide slowness
Slow search performance
Inspection types not loading
Inspection maps not loading
"Pay Now" button appearing greyed out

Please note that this is not a complete list, and other functionality may also be affected. We are actively working to identify and resolve the issue.
Apr 15, 06:05 PDT

Apr 14, 2026

No incidents reported.

Apr 13, 2026

Enterprise Asset Management is Experiencing Login Issues

Resolved - This incident has been resolved.
Apr 13, 13:45 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 13:32 PDT

Investigating - We are currently investigating this issue.
Apr 13, 12:27 PDT

Apr 12, 2026

System Maintenance & Updates

Completed - The scheduled maintenance has been completed.
Apr 12, 13:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 08:00 PDT

Scheduled - The Tax & Revenue system will be undergoing routine maintenance during this time. Please visit the Help Center for any related Release Notes.
Apr 10, 05:32 PDT

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

4/7/26: Permitting & Licensing Search Latency

Resolved - This incident has been resolved.
Apr 7, 14:30 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 13:54 PDT

Investigating - Starting at approximately 11:18am Pacific Time on 4/7/26, global search is experiencing latency in Permitting & Licensing. Load times for global search results will be slower than normal.
Apr 7, 11:33 PDT

Apr 6, 2026

Permitting & Licensing | Pages Not Loading

Resolved - This incident has been resolved.
Apr 6, 13:04 PDT

Identified - The situation has been identified, and a permanent fix is currently in progress. In the meantime, you may experience intermittent page load failures or slower performance.
Apr 6, 12:27 PDT

Monitoring - A fix has been implemented and we are monitoring. During this time, you may experience slow load times.
Apr 6, 12:11 PDT

Investigating - We are currently investigating this issue.
Apr 6, 11:36 PDT

CSS Error

Resolved - This incident has been resolved.
Apr 6, 11:35 PDT

Identified - The issue has been identified and a fix is being implemented.
Apr 2, 06:06 PDT

Update - We are continuing to investigate this issue.
Apr 2, 06:06 PDT

Update - This behavior may still intermittently occur but is cache-related. Hard-refreshing the page and/or clearing browser cache should fix the behavior on previously affected records.
Apr 2, 06:05 PDT

Investigating - We are currently investigating CSS-related errors for some users. This may result in pages displaying incorrectly, missing styling, inconsistent formatting, and buttons not populating or appearing as expected.
Mar 31, 11:51 PDT

Procurement & Contract Management System Update

Completed - The scheduled maintenance has been completed.
Apr 6, 01:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 22:00 PDT

Scheduled - The Procurement & Contract Management System will be undergoing a system update during this time. There is no anticipated downtime but in the event you experience any troubles, please reach out to support.
Mar 23, 08:46 PDT

Apr 5, 2026

Apr 4, 2026

No incidents reported.