Identified - The third-party service provider has identified the cause and is rolling out a fix region by region. Most services are recovering, and we are seeing improvement in the OpenGov Help Center and our support contact channels.
Service may still be intermittent. You may encounter errors, delays, or failures when submitting or viewing support cases until the rollout completes. There is no confirmed resolution time from the provider at this stage.
Your OpenGov applications remain unaffected — this is limited to support channels only.
Sep 16, 2026 - 05:56 PDT
Service may still be intermittent. You may encounter errors, delays, or failures when submitting or viewing support cases until the rollout completes. There is no confirmed resolution time from the provider at this stage.
Your OpenGov applications remain unaffected — this is limited to support channels only.
Sep 16, 2026 - 05:56 PDT
Investigating - We are experiencing an outage affecting the OpenGov Help Center and our technical support contact channels, caused by an issue with a third-party service provider. Our team is actively investigating.
Your OpenGov applications are not impacted — this is limited to support channels only.
During this outage, you may be unable to submit or view support cases. If you have an urgent, production-impacting issue, please contact your Customer Success Manager directly.
Sep 16, 2026 - 04:38 PDT
Your OpenGov applications are not impacted — this is limited to support channels only.
During this outage, you may be unable to submit or view support cases. If you have an urgent, production-impacting issue, please contact your Customer Success Manager directly.
Sep 16, 2026 - 04:38 PDT
About This Site
Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.
Additional questions? Our friendly support team can help at https://support.opengov.com/
Budgeting & Performance
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Partial Outage
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Government App Builder
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#311
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Enterprise Asset Management Sep 15, 2026 18:00-19:00 PDT
We will be performing scheduled maintenance to support an upcoming Enterprise Asset Management release that will start rolling out on Tuesday, September 15, 2026, at 6:00:00 PM Pacific Daylight Time.
The downtime is estimated to be 5 minutes.
Posted on Sep 15, 2026 - 15:28 PDT
The downtime is estimated to be 5 minutes.
Posted on Sep 15, 2026 - 15:28 PDT
Tax & Revenue Scheduled Release Maintenance Sep 17, 2026 21:00-23:00 PDT
We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Thursday, September 17, 2026, from 9:00 PM to 11:00 PM PST.
During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Posted on Sep 15, 2026 - 06:23 PDT
During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Posted on Sep 15, 2026 - 06:23 PDT
Enterprise Asset Management | Scheduled Release Maintenance Sep 25, 2026 18:00-21:30 PDT
We will be performing scheduled maintenance to support an upcoming Enterprise Asset Management release that will start rolling out on Friday, September 25, 2026, at 6:00:00 PM Pacific Daylight Time.
The downtime is estimated to be 15 minutes.
Posted on Sep 11, 2026 - 12:03 PDT
The downtime is estimated to be 15 minutes.
Posted on Sep 11, 2026 - 12:03 PDT