OpenGov Status

All Systems Operational

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Planning Operational

Reporting & Transparency Operational

Financials Operational

Procurement Operational

Tax & Revenue (formerly iGovServices) Operational

Permitting & Licensing Operational

Asset Management (formerly Cartegraph) Operational

Open Data Operational

Community Feedback (formerly Open Town Hall) Operational

OpenGov Help Center Operational

Platform Operational

FTP Operational

Integration Services Operational

OpenGov Platform Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

OpenGov Infrastructure Maintenance Sep 20, 2024 22:30 - Sep 21, 2024 05:30 PDT

We will be performing infrastructure maintenance on Friday, September 20 from 10:30 PM PT to Saturday, September 21 at 6:30 AM PT.
Posted on Sep 05, 2024 - 19:10 PDT

Financials: Release Maintenance Sep 29, 2024 19:00 - Sep 30, 2024 04:00 PDT

We will be performing upgrade maintenance for Financials on Sunday, September 29 from 7 PM PT to Monday, September 30 at 4 AM PT.

During this maintenance there will be periods of unavailability for up to 30 minutes for each customer while we perform a software release.
Posted on Sep 17, 2024 - 07:53 PDT

Past Incidents

Sep 18, 2024

No incidents reported today.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

OpenGov Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 06:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 23:30 PDT

Scheduled - We will be performing infrastructure maintenance on Friday, September 13 from 11:30 PM PT to Saturday, September 14 at 6:30 AM PT.
Sep 3, 11:11 PDT

OpenGov Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Sep 14, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 23:30 PDT

Scheduled - We will be performing infrastructure maintenance on Friday, September 13 from 11:30 PM PT to Saturday, September 14 at 12:00 AM PT.

The expected downtime will be 10 minutes during the 30 minute maintenance window.
Aug 30, 14:20 PDT

Sep 13, 2024

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

Open Data: Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Sep 7, 04:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 22:30 PDT

Scheduled - We will be performing infrastructure maintenance for Open Data from Friday, September 6 at 10:30 PM PT to Saturday, September 7 at 4:30 AM PT.
Aug 25, 17:45 PDT

Sep 6, 2024

Sep 5, 2024

Reporting & Transparency: Integration Data Ingestion Failure

Resolved - This incident is resolved and all data integrations are successful.
Sep 5, 05:21 PDT

Update - We are targeting to have all integrations updated by 12 PM PT.
Sep 4, 19:13 PDT

Update - We have been able to successfully re-run and import data for a subset of customers. We will continue to provide updates on our progress throughout the day.
Sep 4, 05:32 PDT

Update - We are continuing to manually re-run the integrations of data.
Sep 3, 18:03 PDT

Identified - We have identified an intermittent issue with the data ingestion APi.

To mitigate the issue, we are manually re-running the integration of the data.
Sep 3, 10:15 PDT

Investigating - OpenGov has detected that some our integrated datasets failed to update starting the morning of 9/3/24. This will impact data in Budget & Planning and Reporting & Transparency.

The Engineering team is currently investigating the issue.
Sep 3, 09:08 PDT

Sep 4, 2024