All Systems Operational

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Uptime over the past 90 days. View historical uptime.
Budgeting & Performance Operational
Reporting & Transparency Operational
Financials Operational
Procurement Operational
Tax & Revenue (formerly iGovServices) Operational
Permitting & Licensing Operational
Asset Management (formerly Cartegraph) Operational
Open Data Operational
Community Feedback (formerly Open Town Hall) Operational
OpenGov Help Center Operational
Platform Operational
FTP Operational
Integration Services Operational
OpenGov Platform Operational
Utility Billing Operational
90 days ago
100.0 % uptime
Today
Government App Builder Operational
90 days ago
99.72 % uptime
Today
#311 Operational
90 days ago
99.72 % uptime
Today
Government App Builder Operational
90 days ago
99.72 % uptime
Today
Grants Management Operational
90 days ago
99.72 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

System Maintenance Jul 4, 2026 21:30 - Jul 5, 2026 12:30 PDT

System maintenance is planned from July 4th through to mid-day July 5th.
July 4, 9:30:00 PST to July 5, 3:30:00 PST.
While the application will not be completely unavailable, there may be periods of downtime during which the application will not be accessible.
Posted on Jun 22, 2026 - 08:55 PDT

Planned Maintenance & Updates Jul 12, 2026 20:00 - Jul 13, 2026 03:00 PDT

While we do not anticipate any service downtime during this activity, this upgrade is a long-running operation involving critical infrastructure components. As a precautionary measure, we are announcing a maintenance window to account for any unforeseen issues that may arise during the upgrade process.

Expected Impact from Sunday 7/12 at 8 pm PST until Monday 7/13 at 3 am PST:

No service interruption is expected.
Applications and services should remain available throughout the maintenance window.
In the unlikely event of issues during the upgrade, services may experience temporary degradation or interruptions.
Our engineering team will actively monitor the upgrade and take all necessary steps to minimize any customer impact.
Please reach out if you have any questions or concerns regarding this maintenance activity.
Posted on Jun 29, 2026 - 09:31 PDT
Jun 29, 2026

No incidents reported today.

Jun 28, 2026

No incidents reported.

Jun 27, 2026
Dashboard Refresh: Procurement
Resolved - This incident has been resolved.
Jun 27, 06:55 PDT
Investigating - Procurement Dashboards: Vendor Engagement and Contract Dashboards are not currently refreshing with new data/information.
Our Engineering team is actively working to resolve this and return the automatic data refreshes.
We anticipate the appearance of stale data will continue until approximately 130 am 6/27 PST.
Jun 26, 11:32 PDT
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 06:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 01:30 PDT
Scheduled - The Procurement & Contract Management System will be undergoing maintenance during this time.
May 22, 06:02 PDT
System Maintenance
Completed - The scheduled maintenance has been completed.
Jun 27, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 23:00 PDT
Scheduled - OpenGov Products will be undergoing a system maintenance and upgrade during this time. There may be a brief period of inaccessibility, but not lasting more than 30 minutes.
Jun 24, 12:09 PDT
Jun 26, 2026
Budgeting & Performance I Unable to Access Linked Workforce Positions from Budget Worksheets
Resolved - This incident has been resolved.
Jun 26, 05:06 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 25, 13:03 PDT
Investigating - We are currently investigating this issue.
Jun 25, 09:44 PDT
Jun 25, 2026
Tax & Revenue Scheduled Release Maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 22:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Thursday, June 25, 2026, from 9`:00 PM to 10:30 PM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.
Jun 25, 06:52 PDT
Jun 24, 2026

No incidents reported.

Jun 23, 2026
Enterprise Asset Management Reporting Service Unresponsive
Resolved - This incident has been resolved.
Jun 23, 08:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 08:15 PDT
Investigating - We are currently investigating this issue.
Jun 23, 07:50 PDT
Jun 22, 2026
Intermittent Outages
Resolved - This incident has been resolved.
Jun 22, 08:17 PDT
Update - We are continuing to investigate this issue.
Jun 22, 07:32 PDT
Update - We are continuing to investigate this issue.
Jun 22, 07:27 PDT
Update - We are continuing to investigate this issue.
Jun 22, 07:26 PDT
Update - We are continuing to investigate this issue.
Jun 22, 07:16 PDT
Investigating - We are aware that some users are experiencing errors when attempting to access our products. Our engineering team is currently investigating the root cause and working toward a resolution. We will provide updates as the situation develops.
Jun 22, 07:01 PDT
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
EAM Scheduled Processes Not Executing
Resolved - This incident has been resolved.
Jun 16, 07:35 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 20:06 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 15, 08:54 PDT
Update - We are continuing to investigate this issue.
Jun 15, 07:22 PDT
Investigating - We are currently investigating this issue.
Jun 15, 07:20 PDT
Jun 15, 2026
Budgeting & Performance l NextGen: Account summary reports not loading by Account Number
Resolved - This incident has been resolved.
Jun 15, 06:36 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 11, 10:44 PDT
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