About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Performance Operational
Reporting & Transparency Operational
Financials Operational
Procurement Partial Outage
Tax & Revenue (formerly iGovServices) Operational
Permitting & Licensing Operational
Asset Management (formerly Cartegraph) Operational
Open Data Operational
Community Feedback (formerly Open Town Hall) Operational
OpenGov Help Center Operational
Platform Operational
FTP Operational
Integration Services Operational
OpenGov Platform Operational
Utility Billing Operational
Government App Builder Operational
#311 Operational
Government App Builder Operational
Grants Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Enterprise Asset Management Sep 16, 2026 18:00-19:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 2026 - 14:58 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Enterprise Asset Management release that will start rolling out on Tuesday, September 15, 2026, at 6:00:00 PM Pacific Daylight Time.

The downtime is estimated to be 5 minutes.

Sep 15, 2026 - 15:28 PDT

Tax & Revenue Scheduled Release Maintenance Oct 1, 2026 21:00-23:00 PDT

We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Sunday, October 4, 2026, from 9:00 PM to 11:00 PM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.

Posted on Oct 01, 2026 - 05:26 PDT

Oct 1, 2026

Unresolved incident: Procurement & Contract Management l Users are unable to add recipients to the "Who to Notify" list when setting up contract notifications..

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Completed - The scheduled maintenance has been completed.
Sep 25, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 18:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Enterprise Asset Management release that will start rolling out on Friday, September 25, 2026, at 6:00:00 PM Pacific Daylight Time.

The downtime is estimated to be 15 minutes.

Sep 11, 12:03 PDT
Resolved - This incident has been resolved.
Sep 25, 04:31 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 24, 15:16 PDT
Investigating - We are currently investigating this issue.
Sep 24, 13:04 PDT

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Friday, September 25, 2026, from 9:00 PM to 11:00 PM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.

Sep 21, 06:16 PDT
Completed - The scheduled maintenance has been completed.
Sep 24, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 00:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Thursday, September 24, 2026, from 12:00 AM to 2:00 AM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.

Sep 23, 11:59 PDT

Sep 23, 2026

Resolved - Email service has been restored. All emails that were on hold during this period have been delivered to their recipients.
Sep 23, 06:38 PDT
Investigating - We are currently investigating task, submission confirmation, and legacy renewal campaign emails are not being sent. Engineering is investigating.
Sep 23, 06:24 PDT
Completed - The scheduled maintenance has been completed.
Sep 23, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 00:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Wednesday, September 23, 2026, from 12:00 AM to 1:00 AM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.

Sep 22, 12:46 PDT

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

Completed - The scheduled maintenance has been completed.
Sep 17, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:00 PDT
Scheduled - We will be performing scheduled maintenance to support an upcoming Tax & Revenue release on Thursday, September 17, 2026, from 9:00 PM to 11:00 PM PST.

During this maintenance window, users may experience brief interruptions or degraded system performance. We expect services to return to normal promptly after the maintenance is complete.

Sep 15, 06:23 PDT