AWS Outage, impacting connectivity and service
Update - We are continuing to monitor for any further issues.
Oct 20, 2025 - 14:19 PDT
Update - We are continuing to monitor for any further issues.
Oct 20, 2025 - 14:15 PDT
Update - Users are unable to access Budgets and Reports
Oct 20, 2025 - 14:11 PDT
Monitoring - AWS Reported a Global Internet Outage in the early morning hours of Monday 10.20. AWS has stated they are applying mitigation steps for recovery. OpenGov will continue to monitor restoration of services.
Oct 20, 2025 - 09:55 PDT

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Planning Major Outage
Reporting & Transparency Major Outage
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 21, 2025

No incidents reported today.

Oct 20, 2025

Unresolved incident: AWS Outage, impacting connectivity and service.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
10/16/25: Permitting & Licensing is inaccessible
Resolved - This incident has been resolved.
Oct 16, 07:03 PDT
Update - We are continuing to monitor for any further issues.
Oct 16, 05:52 PDT
Monitoring - A fix has been implemented, which has been validated in both sides of the Permitting & Licensing Application. We will monitor to ensure site stability throughout the rest of the day.
Oct 16, 05:33 PDT
Identified - The root cause has been identified. Engineering is actively working to resolve this.
Oct 16, 05:10 PDT
Investigating - Retroactive to approximately 7:40am Eastern Time on October 16, 2025:

The Permitting & Licensing Employee Application cannot be accessed without users experiencing an error page. The Public Portal's homepage can be accessed without logging in, but upon logging in users experience an error page.

OpenGov's Engineering team is actively investigating.
Oct 16, 04:55 PDT
Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025
Proposal Details fail with error
Resolved - This incident has been resolved.
Oct 13, 14:55 PDT
Update - We are continuing to investigate this issue.
Oct 13, 11:23 PDT
Update - We are continuing to investigate this issue.
Oct 13, 11:02 PDT
Update - We are continuing to investigate this issue.
Oct 13, 09:29 PDT
Update - We are continuing to investigate this issue.
Oct 13, 08:45 PDT
Update - We are continuing to investigate this issue.
Oct 13, 07:23 PDT
Update - Please do not create proposals or change the templates at this time.
Oct 13, 06:26 PDT
Update - We are continuing to investigate this issue.
Oct 13, 06:12 PDT
Investigating - We’re actively investigating the error. Until we resolve it, please avoid making changes to the proposal details. This will help prevent any data conflicts or complications.
Oct 13, 06:11 PDT
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

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