All Systems Operational

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Planning Operational
Reporting & Transparency Operational
Financials Operational
Procurement Operational
Tax & Revenue (formerly iGovServices) Operational
Permitting & Licensing Operational
Asset Management (formerly Cartegraph) Operational
Open Data Operational
Community Feedback (formerly Open Town Hall) Operational
OpenGov Help Center Operational
Platform Operational
FTP Operational
Integration Services Operational
OpenGov Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

OpenGov System Maintenance Jan 2, 2026 20:30 - Jan 3, 2026 03:30 PST

During the maintenance window (Jan 2, 8:30 PM PST–Jan 3, 3:30 AM PST), back-end system maintenance and upgrades are planned. Product applications are intended to remain and accessible, however brief response delays may occur.
Posted on Dec 16, 2025 - 21:55 PST
Dec 25, 2025

No incidents reported today.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025
OpenGov Service Issue
Resolved - This incident has been resolved.
Dec 21, 15:00 PST
Update - As part of our final remediation and to ensure service performance is fully restored moving forward, we recommend refreshing active browser sessions so users load the most up-to-date configuration. This can be done with a hard refresh (⌘ + Shift + R on Mac, Shift + F5 on Windows).
Dec 21, 14:59 PST
Monitoring - The issue has been identified and a fix has been applied. Access to the OpenGov platform is being restored while teams continue to monitor and validate system performance. Some users may experience slower-than-normal performance during this period. This includes our Knowledge Center.
Dec 19, 14:57 PST
Update - We are continuing to work on a fix for this issue.
Dec 19, 13:40 PST
Update - We’ve made progress isolating the underlying cause of the service issue, which appears to involve a third-party network service affecting certain login and user session behaviors. As a precaution, access remains temporarily disabled while we continue validation. Further updates will be shared here.
Dec 19, 13:36 PST
Update - OpenGov is currently experiencing a service issue affecting access and functionality in the OpenGov Platform, as well as our Knowledge Center and Ticketing System. As a precaution we have disabled access while we investigate a resolution. Our team is actively investigating and working on this issue.
Dec 19, 12:29 PST
Update - We are continuing to work on a fix for this issue.
Dec 19, 12:28 PST
Update - OpenGov is currently experiencing a service issue affecting access and functionality in the OpenGov Platform, as well as our Knowledge Center and Ticketing System. As a precaution we have disabled access while we investigate a resolution. Our team is actively investigating and working on this issue.
Dec 19, 12:06 PST
Identified - Cloudflare is currently experiencing a severe outage that is impacting overall services including access and functionality in the OpenGov Platform as well as our Knowledge Center and Ticketing System.
Dec 19, 11:09 PST
Update - We are continuing to investigate this issue.
Dec 19, 11:07 PST
Update - We are continuing to investigate this issue.
Dec 19, 11:06 PST
Investigating - Cloudflare is currently experiencing a severe outage that is impacting overall services including access and functionality in the OpenGov Platform as well as our Knowledge Center and Ticketing System.
Dec 19, 10:43 PST
Cloudflare Network Performance Impact
Resolved - This incident has been resolved.
Dec 21, 14:58 PST
Investigating - Cloudflare is currently experiencing intermittent degraded network performance. At this time, there has been no impact to our sites or services.

There is a potential for slowness or degraded performance within our systems.

We are actively monitoring the situation and will provide updates if conditions change.
Dec 19, 07:53 PST
Dec 20, 2025

No incidents reported.

Dec 19, 2025
Dec 18, 2025
Procurement - Portal is not functional
Resolved - This incident has been resolved.
Dec 18, 13:11 PST
Update - We are continuing to monitor for any further issues.
Dec 18, 08:37 PST
Update - We are continuing to monitor for any further issues.
Dec 18, 08:37 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 18, 06:35 PST
Identified - The issue has been identified and a fix is being implemented.
Dec 18, 06:26 PST
Investigating - We are currently investigating this issue.
Dec 18, 05:05 PST
GL Balances Inquiry Excel export not generating
Resolved - This incident has been resolved.
Dec 18, 06:45 PST
Identified - The issue has been identified and a fix is being implemented.
Dec 17, 08:51 PST
Investigating - We are currently investigating this issue.
Dec 16, 16:48 PST
Dec 17, 2025
System Maintenance: Procurement - 12/17
Completed - The scheduled maintenance has been completed.
Dec 17, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 17:01 PST
Scheduled - The system will be undergoing maintenance beginning at 5pm PST until 6pm PST. During this maintenance period there may be degraded performance and brief interruptions.
Dec 17, 09:26 PST
Scheduled B&P/R&T Release - 12/17/25
Completed - The scheduled maintenance has been completed.
Dec 17, 18:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 17:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 15:15 PST
Scheduled - The system will be undergoing maintenance beginning at 5pm PST until 6pm PST. During this maintenance period there may be degraded performance and brief interruptions.
Dec 16, 15:14 PST
Dec 16, 2025
System Maintenance: Procurement - 12/16
Completed - The scheduled maintenance has been completed.
Dec 16, 18:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 17:15 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 16, 15:10 PST
Scheduled - The system will be undergoing maintenance beginning at 5pm PST until 6pm PST. During this maintenance period there may be degraded performance and brief interruptions.
Dec 16, 15:10 PST
Dec 15, 2025
Permitting & Licensing: Site slowness
Resolved - This incident has been resolved.
Dec 15, 09:49 PST
Investigating - We are currently experiencing site slowness, we are investigating.
Dec 15, 09:07 PST
Scheduled Tax & Revenue Release
Completed - The scheduled maintenance has been completed.
Dec 15, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 21:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Dec 12, 13:32 PST
Scheduled - We will be performing maintenance on the Tax & Revenue suite from Sunday, December 14, 2025, 9:00:00 PM PST 11 PM to 8 PM PT to Monday, December 15, 2025, 1:30:00 AM PST. During this maintenance period there may be degraded performance and brief interruptions.
Dec 14, 13:31 PST
Financials: Release Maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 18:00 PST
Scheduled - We will be undergoing scheduled maintenance and preparing for our intended feature release during this time.
Dec 8, 13:40 PST
Dec 14, 2025
Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

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