All Systems Operational

About This Site

Welcome to OpenGov's home for real-time information and updates on our platforms. If we are experiencing or planning any service interruptions, a note will be posted here.

Additional questions? Our friendly support team can help at https://support.opengov.com/

Budgeting & Planning Operational
Reporting & Transparency Operational
Financials Operational
Procurement Operational
Tax & Revenue (formerly iGovServices) Operational
Permitting & Licensing Operational
Asset Management (formerly Cartegraph) Operational
Open Data Operational
Community Feedback (formerly Open Town Hall) Operational
OpenGov Help Center Operational
Platform Operational
FTP Operational
Integration Services Operational
OpenGov Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Financials: Release Maintenance Nov 24, 2024 18:00 - Nov 25, 2024 05:00 PST
We will be performing upgrade maintenance for Financials on Sunday, November 24 from 6 PM PT to Monday, November 25 at 5 AM PT.

During this maintenance there will be periods of unavailability for up to 30 minutes for each customer while we perform a software release.

Posted on Nov 12, 2024 - 05:29 PST
OpenGov Infrastructure Maintenance Dec 7, 2024 21:30 - Dec 8, 2024 05:30 PST
We will be performing infrastructure maintenance on Saturday, December 7 from 9:30 PM to Sunday, December 8 at 5:30 AM PT.
Posted on Nov 20, 2024 - 12:55 PST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 03:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 PST
Scheduled - We will be performing infrastructure maintenance on Friday, November 15 from 10:00 PM to Saturday, November 16 at 3:30 AM PT.
Nov 6, 10:43 PST
Nov 15, 2024
Nov 14, 2024

No incidents reported.

Nov 13, 2024
Resolved - This incident has been resolved.
Nov 13, 05:51 PST
Update - We are continuing to monitor for any further issues.
Nov 13, 05:42 PST
Monitoring - ESRI ArcGIS has implemented a fix and Cartegraph Asset Management has now returned to service.
Nov 13, 05:42 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 05:36 PST
Investigating - Cartegraph Asset Management customers that are configured to use ESRI ArcGIS authentication will not be able to login.

We have opened a case with ESRI ArcGIS and will continue to provide updates.

Nov 13, 05:32 PST
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.